Terms of Service

Last updated: April 11, 2026

Please read these Terms of Service ("Terms") carefully before using Plenie. By accessing or using the Plenie platform at plenie.com (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. About Plenie

Plenie is a contract-to-payment platform for freelancers and independent professionals. It enables you to create and send contracts, collect electronic signatures, generate invoices, and receive payments from your clients — all in one place.

2. Account Registration

To use Plenie, you must create an account. You agree to:

Provide accurate, current, and complete information during registration
Keep your account credentials secure and confidential
Promptly update your information if it changes
Notify us immediately at hello@plenie.com if you suspect unauthorized access to your account
Accept responsibility for all activity that occurs under your account

You must be at least 18 years old and have the legal authority to enter into contracts in your jurisdiction to use Plenie.

3. Your Use of the Service

Acceptable Use

You agree to use Plenie only for lawful purposes and in connection with legitimate freelance or business activity. You agree not to:

Use the Service for any unlawful, fraudulent, or deceptive purpose
Send contracts or invoices for services you do not intend to provide
Upload or transmit harmful, threatening, defamatory, or offensive content
Impersonate another person or entity
Attempt to gain unauthorized access to Plenie's systems or infrastructure
Interfere with the proper operation of the Service
Use automated tools to access the Service without our written permission

Your Contracts and Content

You are solely responsible for the contracts, invoices, and other content you create and send through Plenie. Plenie provides legally reviewed templates as a starting point, but we are not a law firm and do not provide legal advice. We strongly recommend reviewing all contracts with a qualified attorney before use, particularly for high-value or complex engagements.

By uploading or creating content on Plenie, you represent and warrant that:

You have the right to use and share that content
The content does not infringe any third party's intellectual property rights
The content complies with applicable laws

You retain full ownership of the contracts, invoices, and content you create on Plenie.

Client Data

When you add clients to your account and send them contracts or invoices, you are responsible for ensuring you have a lawful basis for sharing their personal information with Plenie and that they are aware their data will be processed. You act as a data controller for your clients' data, and Plenie acts as a data processor on your behalf.

4. Platform Fee and Payment Terms

Platform Fee

Plenie charges a flat fee of $4.99 per successfully completed payment transaction (the "Platform Fee"). There is no subscription, monthly fee, or setup cost. The Platform Fee is deducted automatically from each payment your client makes through Plenie.

Example: If your client pays a $1,000 invoice through Plenie, you receive $995 and Plenie retains $4.99.

Payment Processing

All payments are processed through Stripe, Inc. By using Plenie's payment features, you also agree to Stripe's Terms of Service. You must complete any identity verification or onboarding steps required by Stripe to receive payouts.

Payouts

Funds are transferred to your connected bank account according to Stripe's standard payout schedule. Plenie does not hold funds beyond what is necessary to facilitate the transaction.

Refunds and Disputes

Platform Fees are non-refundable except where required by law. If a payment is disputed, charged back, or reversed by a client, Plenie may recover any Platform Fees or associated costs from you. You are responsible for resolving payment disputes with your clients directly.

5. Electronic Signatures

Plenie facilitates the collection of electronic signatures on contracts. By using this feature, you and your clients agree that electronic signatures collected through Plenie are legally binding to the same extent as handwritten signatures, in accordance with applicable electronic signature laws including the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA).

You are responsible for ensuring that the use of electronic signatures is valid and enforceable in the jurisdiction(s) where your contracts will be performed.

6. Intellectual Property

Plenie's IP

All aspects of the Plenie platform — including software, design, templates, branding, and documentation — are owned by or licensed to Plenie and protected by intellectual property laws. Nothing in these Terms transfers ownership of Plenie's intellectual property to you.

Contract Templates

Plenie provides legally reviewed contract templates for your use. You may customize and use these templates for your own freelance or business engagements. You may not resell, sublicense, or distribute Plenie's templates as your own product.

Your Content

You retain ownership of all contracts, invoices, and other content you create on Plenie. You grant Plenie a limited, non-exclusive license to store, process, and transmit your content solely as necessary to provide the Service.

7. Termination

By You

You may close your Plenie account at any time from your account settings. Outstanding Platform Fees and any amounts owed to Plenie remain due upon termination.

By Plenie

We may suspend or terminate your account at our discretion, with or without notice, if we believe you have violated these Terms, engaged in fraud, or created legal or regulatory risk for Plenie or its users.

Upon termination, your right to use the Service ceases immediately. We may retain your data as described in our Privacy Policy and as required by law.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. PLENIE DOES NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
ANY CONTRACTS CREATED USING PLENIE TEMPLATES WILL BE LEGALLY ENFORCEABLE IN YOUR JURISDICTION
PAYMENTS COLLECTED THROUGH PLENIE WILL NOT BE SUBJECT TO DISPUTE OR CHARGEBACK

PLENIE IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. USE OF OUR CONTRACT TEMPLATES DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLENIE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

LOSS OF REVENUE OR INCOME
LOSS OF DATA
FAILURE TO COLLECT PAYMENT FROM A CLIENT
ANY OUTCOME ARISING FROM A CONTRACT YOU CREATED USING PLENIE

IN NO EVENT SHALL PLENIE'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL PLATFORM FEES YOU PAID TO PLENIE IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

10. Indemnification

You agree to indemnify, defend, and hold harmless Plenie and its affiliates from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of:

Your use of the Service
Your violation of these Terms
Any contract you create or send through Plenie
Your violation of any third party's rights
Any dispute between you and your clients

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on plenie.com and, where appropriate, by email. Your continued use of Plenie after the effective date of any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Florida.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: hello@plenie.com

Phone: +1 321-202-0900

Website: plenie.com